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Old 07-02-2011, 09:34 PM   #1
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Netflix Swagbucks offer - BIG PROBLEMS, anyone else?? :(

We don't have cable and had been looking at Netflix. When I saw the 1000 Swagbucks offer for a month free trial and told DH about it, we thought it'd be a GREAT deal - and have been loving it for the past few days we've had it (we signed up June 28).

What's the problem?
1) Netflix CHARGED (it's not a hold, it's a charge) my paypal the $7.99 for the month free trial. We have never been netflix members before. We think the $7.99 is a great deal but feel majorly mislead and overcharged. We're happy to pay for our subscription... AFTER our month free trial is up. Not on the date we start it.

2) My swagbucks are still not credited. I contacted TrialPay with a copy of the confirmation emai around 36 hours after I conpleted the deal. They said it would take 3-5 days to hear back from Netflix and then they'd "let me know." I clicked through the swagbucks site on the Netflix offer.



I'm really irritated right now. I feel mislead, overcharged and kind of taken advantage of. Has anyone else had a similar issue? Did you get any resolution.

I will call Netflix on Tuesday after the holiday, request the charge be refunded until my free trial is up - then they can bill me for the first month. Not before then as the agreement stated. I'm seriously worried then that I won't get the 1000 Swagbucks the offer stated, which even though we like the Netflix, really sours me on the entire deal if that makes any sense. I just feel really let down

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Old 07-02-2011, 09:38 PM   #2
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Re: Netflix Swagbucks offer - BIG PROBLEMS, anyone else?? :(

They should have credited you instantly, I signed up my dad for the trial, the sb credited instant and he was not charged that fast. His trial is barely going to be up, I should call and ask him.
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Old 07-02-2011, 09:58 PM   #3
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Re: Netflix Swagbucks offer - BIG PROBLEMS, anyone else?? :(

It took me MONTHS of constantly emailing Trial Pay (thru SB) to get credit. I was told I didn't complete the offer correctly, whatever that meant. I emailed them everyday for at least three months. I was seriously ticked off. Finally they gave me the points and said I didn't qualify for the points but they would go ahead "this time" so I said, NEVER AGAIN!
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Old 07-02-2011, 10:00 PM   #4
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Re: Netflix Swagbucks offer - BIG PROBLEMS, anyone else?? :(

I have heard really bad things about people not getting their SBs, or getting them and then they were gone the next day. Sorry you are having problems.
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Old 07-02-2011, 10:03 PM   #5
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Re: Netflix Swagbucks offer - BIG PROBLEMS, anyone else?? :(

I just signed up for Netflix through swagbucks like 30 minutes ago and received them right away. I had no idea there were issues but I will keep an eye on my account.

OP hope you get it worked out with them. I would be frustrated too.
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Old 07-02-2011, 10:03 PM   #6
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Isn't the first month of netflix already free?
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Old 07-02-2011, 10:06 PM   #7
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You shouldn't have been charged right away. We didn't sign up through sb, but directly through netflix months ago, and they NEVER charged our card until day 31. I smell something fishy....
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Old 07-02-2011, 10:15 PM   #8
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Re: Netflix Swagbucks offer - BIG PROBLEMS, anyone else?? :(

I did a different offer that was suppose to be instant credit of the SB and I didn't get them. After a couple of emails back and forth and me showing the proof, they credited me the SB.
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Old 07-03-2011, 05:42 AM   #9
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Re: Netflix Swagbucks offer - BIG PROBLEMS, anyone else?? :(

are you sure you've never tried netflix before? The free trial is only good once so is it possible you already had an account from years ago?
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Old 07-03-2011, 05:47 AM   #10
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Re: Netflix Swagbucks offer - BIG PROBLEMS, anyone else?? :(

Quote:
Originally Posted by crystalanne79 View Post
are you sure you've never tried netflix before? The free trial is only good once so is it possible you already had an account from years ago?


I dunno, was a ntflix customer who canceled my membership, when I reinstated I still got 1 month free.
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