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Old 09-25-2011, 03:41 PM   #1
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Question ???PAYPAL REFUND???

OK so i sold a lot of items to a mama last nite , she paid quickly last nite

this morning she asked "can u please refund me??? i found a better deal"

i have no issue with refunding her the $ since i still have the items ...

my question is if i refund her the $ does she git the whole amount or does PP take a fee?

i want to make sure i dont end up paying a fee to PP and is she has to...

i want to give her heads up before i refund her ....



i tried to look the information up on PP's site and this it what i got :

When a refund is sent, is all the money returned to the sender's account?


If they paid with their bank account (eCheck or Instant Transfer) or PayPal balance, the money will go back to their PayPal balance.


If they paid with a credit card, the money will go back to their card. It can take up to 30 days for the refund to show up on the card statement.


Refunds are in the same currency and at the same conversion rate as the original payment.

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Old 09-25-2011, 03:56 PM   #2
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Re: ???PAYPAL REFUND???

paypal will keep the fee, I think its 30 cents. It will come from the money you refund, so she will lost it.
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Old 09-25-2011, 04:01 PM   #3
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Re: ???PAYPAL REFUND???

paypal will refund but keep .30 for the transaction fee.
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Old 09-25-2011, 04:41 PM   #4
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Re: ???PAYPAL REFUND???

paypal will refund her the total and charge YOU the 30 cents - so you need to make sure she pays that
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Old 09-25-2011, 04:47 PM   #5
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Re: ???PAYPAL REFUND???

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paypal will refund her the total and charge YOU the 30 cents - so you need to make sure she pays that
No they take the .30 cents out of the other persons money
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Old 09-25-2011, 04:54 PM   #6
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Re: ???PAYPAL REFUND???

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Originally Posted by igotmywings View Post
No they take the .30 cents out of the other persons money
ekk who do they do it too?
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Old 09-25-2011, 05:01 PM   #7
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Re: ???PAYPAL REFUND???

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ekk who do they do it too?
If she sent you 30 bucks and you are refund her 30 dollars they are going to refund her 29.70. Pay Pal Keeps the .30

From PayPal

Fixed fees - $0.30 USD per transaction - are not refundable. To learn more about variable and fixed transaction fees, click Fees at the bottom of any PayPal page.

I talk to paypal about this a few weeks ago when I was issuing a refund because I received mixed answers as well. That is what Paypal told me we all know how PP can be LOL
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Old 09-25-2011, 05:56 PM   #8
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Re: ???PAYPAL REFUND???

Quote:
Originally Posted by igotmywings View Post
If she sent you 30 bucks and you are refund her 30 dollars they are going to refund her 29.70. Pay Pal Keeps the .30

From PayPal

Fixed fees - $0.30 USD per transaction - are not refundable. To learn more about variable and fixed transaction fees, click Fees at the bottom of any PayPal page.

I talk to paypal about this a few weeks ago when I was issuing a refund because I received mixed answers as well. That is what Paypal told me we all know how PP can be LOL
Yes this!

BTW - I think it is really nice that you are refunding - I think I might be a little annoyed. But maybe that is just my mood right now.
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Old 09-25-2011, 06:02 PM   #9
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Re: ???PAYPAL REFUND???

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Originally Posted by fish3737 View Post
Yes this!

BTW - I think it is really nice that you are refunding - I think I might be a little annoyed. But maybe that is just my mood right now.

I would be irked for sure!
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Old 09-25-2011, 07:18 PM   #10
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Re: ???PAYPAL REFUND???

hmmm.... well, when I received a refund last week I got the entire thing back and then had to pay the mama 30 cents for the refund fee.
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