Reply Hey Mom! Learn more about the Gerber Life Insurance Grow-Up Plan!
 
Thread Tools Display Modes
Old 09-27-2011, 11:01 PM   #1
naomi's mama
Registered Users
seller
 
Join Date: Nov 2007
Posts: 5,681
Ebay question - DC shows delivered to addy on PP, but buyer says she hasn't seen it

A new ebayer question --

I got an email from the buyer that delivery confirmation shows it was delivered to her address, but she hasn't seen it. She asked if I insured it?

I did not. I only bought delivery confirmation, and printed the shipping label from Paypal so it's linked to her ebay transaction.

If she opens a claim that she doesn't have the product, will I be responsible to refund her??

Advertisement

naomi's mama is offline   Reply With Quote
Old 09-27-2011, 11:50 PM   #2
poppan's Avatar
poppan
Registered Users
seller
 
Join Date: Jun 2008
Posts: 3,550
I'm not sure about the refund, but this happened to me (I was the buyer). DC showed it was delivered, I did not have package. Post office somehow screwed up. It showed up a week or so later.

Sent from my iPhone using DS Forum
__________________
Three kiddos -- b/g twins 2007 and YDS 2011
My HBAC story
poppan is offline   Reply With Quote
Old 09-28-2011, 12:11 AM   #3
JeDeeLenae's Avatar
JeDeeLenae
Registered Users
seller
seller
 
Join Date: Jun 2006
Location: Vegas
Posts: 22,118
My Mood:
Quote:
Originally Posted by poppan
I'm not sure about the refund, but this happened to me (I was the buyer). DC showed it was delivered, I did not have package. Post office somehow screwed up. It showed up a week or so later.

Sent from my iPhone using DS Forum
This happened to me but the package never showed. $50 in yarn just gone!
__________________
~Cassie~ Single Mom to Jordan 9/04 and Jaxon 6/06 and Kelli 10/08 and 1/11 and Jevin 12/11
Check out my gallery! PM me for YYMN and other knitting needs.

JeDeeLenae is offline   Reply With Quote
Old 09-28-2011, 06:12 AM   #4
Kristi26's Avatar
Kristi26
Registered Users
seller
 
Join Date: Nov 2008
Location: Pennsylvania
Posts: 2,356
My Mood:
Re: Ebay question - DC shows delivered to addy on PP, but buyer says she hasn't seen

It happened to a friend of mine as well, but her package DID show up a few days later. I'd suggest she call her PO and see if it's there, plus talk to her mailman, it may be on his truck and he misplaced it.
__________________
-Kristi,wife(5/02), , HSing, CDing,SAHM to Andrew(1/00), Lukas(2/03),Lily (1/06),and Ian (5/09) !Sweet Gwen, stillborn, 12/26/11, angel baby 7/08 Free History plans and more here: http://themommywriter.blogspot.com/
Kristi26 is offline   Reply With Quote
Old 09-28-2011, 06:32 AM   #5
Hands&Fire Pottery's Avatar
Hands&Fire Pottery
Registered Users
Formerly: hello2000
seller
 
Join Date: May 2008
Location: Twin Cities
Posts: 13,753
My Mood:
Re: Ebay question - DC shows delivered to addy on PP, but buyer says she hasn't seen

She could also check with her neighbors to see if maybe the package was delivered to them.
Hands&Fire Pottery is offline   Reply With Quote
Old 09-28-2011, 07:32 AM   #6
missdawn25's Avatar
missdawn25
Registered Users
seller
seller
 
Join Date: Jan 2008
Location: Somerset, NJ
Posts: 2,229
My Mood:
Re: Ebay question - DC shows delivered to addy on PP, but buyer says she hasn't seen

Insurance is for loss or damage, if dc says delivered it would not have helped you anyway. PP I would think would side with you because it says delivered. Stinks both ways though, I hope it shows up.
__________________
SAHM and soon to be homeschooling mama to Nathaniel (5) and Isabel, my VBAC baby born May 4, 2010 in the back of an SUV!
missdawn25 is offline   Reply With Quote
Old 09-28-2011, 07:57 AM   #7
JeDeeLenae's Avatar
JeDeeLenae
Registered Users
seller
seller
 
Join Date: Jun 2006
Location: Vegas
Posts: 22,118
My Mood:
Quote:
Originally Posted by missdawn25
Insurance is for loss or damage, if dc says delivered it would not have helped you anyway. PP I would think would side with you because it says delivered. Stinks both ways though, I hope it shows up.
Insurance could help. A friend of mine had to file a claim because the PO lost her package though it said delivered.
__________________
~Cassie~ Single Mom to Jordan 9/04 and Jaxon 6/06 and Kelli 10/08 and 1/11 and Jevin 12/11
Check out my gallery! PM me for YYMN and other knitting needs.

JeDeeLenae is offline   Reply With Quote
Old 09-28-2011, 06:47 PM   #8
Robin's Avatar
Robin
Registered Users
seller
 
Join Date: May 2007
Posts: 3,113
My Mood:
Re: Ebay question - DC shows delivered to addy on PP, but buyer says she hasn't seen

I've had it happen to me as a buyer and as a seller. As a buyer, it never showed up. I just took it as a loss, b/c there was nothing else I could do.
As a seller, my package got returned to me about 1.5 weeks later with "refused" stamped on it. I think in that case, the PO messed up and delivered it to the wrong person, who was honest enough to know it was not theirs. Why the PO did not then deliver it to the right person- who knows?
__________________
Mommy to DS 10 , DS 8 , DD 7 , DD 4 , DS 4 , and DD 1
~Our family has been built by birth, adoption, and foster care~
ISO/IHA
Robin is offline   Reply With Quote
Old 09-28-2011, 07:00 PM   #9
ericanicole1111's Avatar
ericanicole1111
Registered Users
seller
 
Join Date: Feb 2011
Posts: 1,081
Re: Ebay question - DC shows delivered to addy on PP, but buyer says she hasn't seen

I thought as long as you had DC showing it was delivered to the proper address you are all set...
__________________
I've earned $60 in Amazon $ w SWAGBUCKS!! I use SB toolbar to search daily instead of Google! Sign upHERE
ericanicole1111 is offline   Reply With Quote
Old 09-28-2011, 10:20 PM   #10
poppan's Avatar
poppan
Registered Users
seller
 
Join Date: Jun 2008
Posts: 3,550
Quote:
Originally Posted by JeDeeLenae

Insurance could help. A friend of mine had to file a claim because the PO lost her package though it said delivered.
When my package was not delivered the PO told me if I had insurance I could file a claim. Even though their DC showed it as delivered. They knew they weren't infallible!

Sent from my iPhone using DS Forum
__________________
Three kiddos -- b/g twins 2007 and YDS 2011
My HBAC story
poppan is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Copyright 2005 - 2014 Escalate Media. All Rights Reserved.