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Old 10-04-2011, 01:50 PM   #1
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Is In-Stock Expected for HC sales?

Aside from custom slots, does HyenaCart require that items listed as "in-stock" actually be complete and in the seller's possession?

I've ordered a few things now that took a really long time to ship, and it's always because (I discover later) the WAHMs were actually making the items in question.

To me, "in stock" means "the item pictured or a mostly identical item is complete and ready to ship to you." Am I wrong to assume this?

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Old 10-04-2011, 02:05 PM   #2
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Re: Is In-Stock Expected for HC sales?

I would assume they are ready for shipment unless it says otherwise in the listing. I recently stocked a couple things that weren't hemmed, and I listed them as semi-custom inseam and I stated how long I expected it would take for the items to ship.

Definitely communicate this to the seller so they can amend their listings. Sometimes people are counting on an item being ready to go and that's why they buy it!
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Old 10-04-2011, 02:15 PM   #3
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Re: Is In-Stock Expected for HC sales?

Yes, "in-stock" to me has always meant that the item is complete and the only thing that needs to be done when someone purchases it is pack and ship it. If I have an item that I plan to "re-make" or "finish" once ordered, it is clearly stated so in my listings.
I agree you have a right to be upset if something like that was not clearly communicated before purchase or at least immediately after so you might have the option to cancel your order if the length of time to receive it is a problem.
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Old 10-04-2011, 04:52 PM   #4
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Re: Is In-Stock Expected for HC sales?

I agree with pp. In-stock should mean made and ready to ship, unless it states in the listing that it needs to be finished or customized. I list food bags as "in-stock" but I state clearly in the listing that the bags are partially sewn and will be finished with the closure of choice once purchased.
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Old 10-04-2011, 05:05 PM   #5
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Re: Is In-Stock Expected for HC sales?

Yes, I assume it's in stock unless it says "made to order" or is custom.
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Old 10-04-2011, 05:16 PM   #6
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Re: Is In-Stock Expected for HC sales?

I put made to order in my listing BUT I *think* it comes up as an instock listing by the default stocking choices given. I have the items listed as in stock or made to order and then have a note at the top of my page explaining this and what my current turn around time is. If a WAHM doesn't have a turnaround time listed I assume it is ready to ship but I got a rude awakening a couple weeks ago when I emailed to check on an Etsy order and found out the WAHM has an 8-10 WEEK wait and that was NOT in the listing. I was more than a little peeved because it was for a hat and it is already getting cold here....by the time the hat arrives it will be mid November and freezing!!!
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