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#1 |
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How long do you wait for an order to ship?
I placed two orders last Friday with what I consider relatively large websites. One of them was Green Mountain Diapers. GMD sent me a tracking number ~3 hours after placing my order. No word from the other website. Now it's Thursday, my GMD order is out for delivery and I still haven't received notice from the other website that my order has even been shipped out. I also haven't gotten any notification of something being out of stock/on back order, etc.
So... what do you think? Am I being unreasonable to have expected my other order to at least be shipped by now or is GMD just making them look bad? ![]() Advertisement
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Emma
![]() Mary born into heaven at 14 weeks Cautiously expecting #4 10/6/16 |
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#2 |
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What does their shipping policy on their website say? Most will give a timeframe. If its been longer than what they quote, I would contact them.
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Tonya~ a CDing, breast-feeding, co-sleeping, APing SAHM to Chance (6/16/03) and Ava (10/18/08) and married to my best friend, soul-mate, and hottie ![]() He's here!!! Levi James was born December 7, 2011 ![]() |
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#3 | |
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Re: How long do you wait for an order to ship?
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Emma
![]() Mary born into heaven at 14 weeks Cautiously expecting #4 10/6/16 |
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#4 |
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Join Date: Aug 2011
Posts: 968
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I would contact them. I had this happen with my very first order. They were awesome about it and said my order had been misplaced. They got it in the mail immediately and even included a free wetbag for my trouble. The second time I ordered from them they mailed it the next day. I would shoot them an email because I'm guessing they just had a little mix up. It happens.
I would also check to make sure they aren't closed for shipping. I've noticed a couple cloth diaper places have closed for vacation lately. They should have a notice on their site. Posted from my iPhone/iPad, probably while breast feeding. Mistakes likey |
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#5 |
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Re: How long do you wait for an order to ship?
GMD is probably making them look bad - they do state on their website that their shipping is SUPER FAST
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Crafty Mama ![]() ![]() ![]() |
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#6 |
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Re: How long do you wait for an order to ship?
I think more than 3 bussiness days is to long. I do know that things happen, but if that is the case I expect them to contact me letting me know why it is taking to long.
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Yani SAHM ![]() ![]() ![]() ![]() ![]() |
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#7 |
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Join Date: Sep 2011
Posts: 2,200
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I feel like 3 business days is standard. Beyond 5 and I'm annoyed.
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