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Old 07-09-2012, 09:27 AM   #1
Joyful Tie Dyes
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Site Supporter charged 3 times

and all the ads are still there and I can't send or receive PMs!

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Old 07-09-2012, 05:16 PM   #2
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Re: Site Supporter charged 3 times

Oh dear.

Reporting this to tech team now.
Try pm'ing Juan M too.
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Old 07-09-2012, 05:32 PM   #3
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Re: Site Supporter charged 3 times

Me, too! I think I can send PM's, but then again maybe not, since I did PM Juan and never heard back. All my SS stuff is gone.
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Old 07-09-2012, 09:43 PM   #4
Joyful Tie Dyes
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Re: Site Supporter charged 3 times

Quote:
Originally Posted by ~happy2Bamommy~ View Post
Oh dear.

Reporting this to tech team now.
Try pm'ing Juan M too.

I can't PM without dumping too many messages LOL I keep all transaction messages until they are all completed. The big old PM box is a big part of why I have site supporter status
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Old 07-09-2012, 09:46 PM   #5
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Old 07-10-2012, 07:52 AM   #6
Joyful Tie Dyes
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Re: Site Supporter charged 3 times

Just bumping this in hope someone will fix it
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Old 07-10-2012, 09:20 AM   #7
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Re: Site Supporter charged 3 times

I am not sure how to fix this but I am going to go see if I can figure out what may be going on. brb
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Old 07-10-2012, 09:22 AM   #8
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Re: Site Supporter charged 3 times

Okay, it says this under "site supporter"

Site Supporter Recurring (Month to Month)
03-06-2012 to 07-06-2012

Obviously since you have been charged three times for renewal, that can't be correct.

I tried to add extra pm space for you until we hear from Juan.

See if it worked
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Old 07-10-2012, 09:40 AM   #9
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Re: Site Supporter charged 3 times

DP

Last edited by Joyful Tie Dyes; 07-10-2012 at 09:43 AM.
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Old 07-10-2012, 09:41 AM   #10
Joyful Tie Dyes
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Re: Site Supporter charged 3 times

Thanks Carolyn! Here is what PP shows:


Completed
Details Payment To Escalate Media LP 7KH33237GM142820H -$4.50 USD
Select record 4 Jul 9, 2012 Subscription Creation To
Escalate Media LP

Completed
Details Payment To Escalate Media LP 8RN77626589212145 -$4.50 USD
Select record 7 Jul 6, 2012 Payment To
Escalate Media LP

Completed
Details Payment To Escalate Media LP 5KV366240D307835B -$4.50 USD
Select record 5 Jul 9, 2012 Payment To
Escalate Media LP


PM box still says 100% full

Last edited by Joyful Tie Dyes; 07-10-2012 at 09:44 AM.
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