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Old 07-10-2012, 02:18 PM   #1
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What's the right thing to do NEW ISSUE IN POST 23

A mama bought one of my diapers. A brand new, but second quality blueberry pocket. She just emailed me that there is a snap missing. It was clearly there in the pictures on my post. She said she noticed it as she was hanging it up to dry. I have a picture and it's totally gone.

It's really not my fault. Am I obligated to compensate her for this? What would be the right thing to do?

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Old 07-10-2012, 02:20 PM   #2
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Re: What's the right thing to do

If it was there when you sent it to her, then you are not responsible IMO. She washed it...it could have caught in her machine.
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Old 07-10-2012, 02:27 PM   #3
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Re: What's the right thing to do

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Originally Posted by Fishie Kisses View Post
If it was there when you sent it to her, then you are not responsible IMO. She washed it...it could have caught in her machine.
i agree...and i assume it was disclosed as a second quality diaper?
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Old 07-10-2012, 02:28 PM   #4
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Quote:
Originally Posted by Fishie Kisses
If it was there when you sent it to her, then you are not responsible IMO. She washed it...it could have caught in her machine.
This.

If she washed it then it is hers. If she sent you a message that it was missing, with picture, as soon as it arrived that would be completely different but as that isn't the case I would inform her it was there when you sent it and probably came off in the wash and it is second quality so your are sorry but it isn't your fault. She knew it was second quality, yes?
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Old 07-10-2012, 02:35 PM   #5
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Re: What's the right thing to do

She knew it was a second, yes.
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Old 07-10-2012, 03:25 PM   #6
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Re: What's the right thing to do

I'd say it came off in the wash, also. I've had it happen with brand new diapers that my son never even got a chance to wear
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Old 07-10-2012, 03:35 PM   #7
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Re: What's the right thing to do

Did you have the picture in your listing and then delete it? If so, I think a mod can go back and still see it.
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Old 07-10-2012, 03:36 PM   #8
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Re: What's the right thing to do

This wasn't on DS. It was in a FB swap group for blueberry diapers. The original post and pictures are still there. I've sent her the link so that she can see the diaper did have all the snaps.
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Old 07-10-2012, 03:39 PM   #9
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Re: What's the right thing to do

So this would be like...if i bought a diaper from you in EUC, then my daughter pooped in it and it got a stain and I pmd you and said "hey, wth! This diaper has a stain in it"
im not sure this one is on you mama. If u have the pics and u feel confident u didnt wash them again post pics, id say its on her.
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Old 07-10-2012, 03:40 PM   #10
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Re: What's the right thing to do

Bummer. I hope you get it figured out. Honestly I don't know what I'd do. A very touch situation.
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