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Old 08-16-2012, 01:42 PM   #1
CMamma
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Order from Honeyville Foods? UPDATE 8/29...still waiting

I saw an advertisement on here & placed an order with Honeyville Foods for quite a bit of almond flour - it was a great price compared to other stores.

Long story short, I got a confirmation e-mail & after the order was placed it said I would receive my order in 2-3 business days via UPS Ground. That was on the 6th of August. Today is the 16th & UPS has come and gone.

I've tried contacting them via their "contact us" information listed on their site & have heard nothing back via email & when I call on their listed number, I've not had anyone answer.

Does anyone know if this company is scamming? I'm really hoping to hear that others have ordered from them succesfully, but I'm not holding my breath.

TIA.

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Last edited by CMamma; 08-29-2012 at 09:44 AM.
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Old 08-16-2012, 02:37 PM   #2
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Re: Anyone order from Honeyville Foods?

I've ordered from them a lot. They seem to be slow to ship (I'm waiting on an order I placed on the 7th) but I'm not concerned. It's only been a little over a week.
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Old 08-16-2012, 02:39 PM   #3
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Re: Anyone order from Honeyville Foods?

Also - I don't know where you are but they are on the West coast.
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Old 08-16-2012, 07:05 PM   #4
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Re: Anyone order from Honeyville Foods?

Do you have a ups tracking #? That would tell you where it's at.
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Old 08-16-2012, 07:19 PM   #5
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Re: Anyone order from Honeyville Foods?

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Originally Posted by ohgirlohboyohno View Post
Do you have a ups tracking #? That would tell you where it's at.
Nope. The email didn't gve any of that info - just how long & how it would be shipped.
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Old 08-16-2012, 09:21 PM   #6
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Re: Anyone order from Honeyville Foods?

I just checked past emails and they only say that it will be shipped Flat Rate UPS Ground.
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Old 08-16-2012, 09:31 PM   #7
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Re: Anyone order from Honeyville Foods?

Is it the same as Honeyville grains? In brigham city utah? I live near them and their products are awesome. My SIL orders from them sometimes, she's on the east coast and she said their shipping is really slow.
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Old 08-16-2012, 11:11 PM   #8
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I don't see any scam reports on the web.

What extension are you dialing after calling the 888-810-3212 number? Ext 121 is Kari Kummins and appears to be the go-to for shipping information and issue. You can also try ext 107 to see if anyone answers (legal dept I imagine as it's for privacy policy concerns), and get directly transferred to someone who can help.

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Last edited by Hillargh; 08-17-2012 at 01:17 PM.
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Old 08-17-2012, 09:55 AM   #9
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Re: Anyone order from Honeyville Foods?

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Originally Posted by Hillargh View Post
I don't see any scam reports on the web.

What extension are you dialing after calling the 888-812-3212 number? Ext 121 is Kari Kummins and appears to be the go-to for shipping information and issue. You can also try ext 107 to see if anyone answers (legal dept I imagine as it's for privacy policy concerns), and get directly transferred to someone who can help.

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Thanks for the extension info. I'll try for Kari & see if I have any luck. When I called it just rang & sounded like it clicked to pick up, but then it was just a dead line (like not the cut off noise or a dialtone - just totally dead air). I think that's what got me really anxious/nervous it was a scam. But hearing from everyone here with good past experiences makes me feel better. I guess I just had a little bad luck!
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Old 08-17-2012, 09:58 AM   #10
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Re: Anyone order from Honeyville Foods?

Quote:
Originally Posted by slimy72 View Post
Is it the same as Honeyville grains? In brigham city utah? I live near them and their products are awesome. My SIL orders from them sometimes, she's on the east coast and she said their shipping is really slow.
I believe it's the same - honeyvillegrains.com is the link I had
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