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Old 08-18-2012, 12:51 AM   #11
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I am willing to go ahead and pay the return shipping...I just want the original shipping back. Or am I thinking about it in the wrong way? If I paid $36, I should get $36 back...right?
Yep, you should get a full refund of $36. The seller doesn't get to keep your shipping amount in the event of a refund. They'll be out the $ it cost to ship to you, and you'll be out the $ it costs to ship back. But you can, as I mentioned before, contact eBay about return shipping and may get cut a break since it wasn't your error.

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Old 08-18-2012, 05:09 AM   #12
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Re: Ebay/Paypal refund question

file with PP, you should get your full amount paid back (so 36$) and then you have to pay return shipping
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Old 08-18-2012, 07:59 AM   #13
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Re: Ebay/Paypal refund question

This just happened to me. Seller said she would refund only the sale amount...not her shipping cost. I filed with ebay/paypal, and got a full refund.
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Old 08-18-2012, 08:03 AM   #14
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Re: Ebay/Paypal refund question

File. PP will make them return the full amount. You will only be out shipping back (but I second calling Ebay as they may return the shipping back too).
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Old 08-18-2012, 10:04 AM   #15
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Re: Ebay/Paypal refund question

He emailed me back this morning and offered 2 options.

He will give me a $25 refund and I just keep the Buzz.
~ I kind of like this idea because I can clean up all the gross dust on him and maybe see if I can fix him...then sell him to make a little more of my money back.

He will give me the $36 refund when I ship it back to him and he receives it in the mail
~I am still out the money of returning it to him.

Do you think he is just trying to see if I am scamming or something? I really don't think he wants it back in his possession...especially if it is broken. He wont be able to sell it for much, and I doubt he would try to fix it up.

Also, I didn't want to use my PP funds so I used my card. Will the refund go back on my card or to my PP account? I can't remember. It doesn't matter either way, but I want to make sure I know where to look for it.
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Old 08-18-2012, 11:03 AM   #16
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Re: Ebay/Paypal refund question

it will go back on your card i think
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Old 08-18-2012, 11:31 AM   #17
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Originally Posted by Mamaleah
He emailed me back this morning and offered 2 options.

He will give me a $25 refund and I just keep the Buzz.
~ I kind of like this idea because I can clean up all the gross dust on him and maybe see if I can fix him...then sell him to make a little more of my money back.

He will give me the $36 refund when I ship it back to him and he receives it in the mail
~I am still out the money of returning it to him.

Do you think he is just trying to see if I am scamming or something? I really don't think he wants it back in his possession...especially if it is broken. He wont be able to sell it for much, and I doubt he would try to fix it up.

Also, I didn't want to use my PP funds so I used my card. Will the refund go back on my card or to my PP account? I can't remember. It doesn't matter either way, but I want to make sure I know where to look for it.
It sounds like he's offering option 1 to avoid being out shipping and hassle of waiting for it to arrive, fixing, reselling, etc. A partial refund is easier than all of that. You will still be out your $11 shipping, but if you're okay with that and trying to fix the item yourself, then that's one solution.

Option 2 is standard return procedure. PayPal will make you pay return shipping with DC no matter whose fault the return was. Your only option at combating that is calling eBay and trying for a shipping refund.

I don't know how badly the item was misrepresented, so I can't say if personally I would be okay with essentially paying $11 for a broken/damaged item and trying to fix it myself. But ultimately, what you're comfortable with is all that matters.

I think the seller gave reasonable options.

ETA: When I paid with a card it went back to my PP account, and I then transferred the money to my card. It showed as a pending refund until cleared.

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Last edited by Hillargh; 08-18-2012 at 11:32 AM.
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Old 08-18-2012, 12:35 PM   #18
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If it were me, i'd keep it as simple as possible and just return the item for the full refund. You can go through eBay to try and get your return shipping refunded but they may not do that. Also, depending on how his listing was written, there is the small potential that they could side with him. If seller write "as is, no returns" in the listing then it's final.
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Old 08-18-2012, 01:37 PM   #19
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Re: Ebay/Paypal refund question

I'm fine with it going back to my PP account. So if that's where it will be refunded I will look for it there. I would rather just get the $25 back because either way I will be out $11-12 and if I send it back I will have nothing at all to show for it. At least if I go ahead and keep it I can try to get back a little money or something.
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Old 08-18-2012, 01:37 PM   #20
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Re: Ebay/Paypal refund question

I'm fine with it going back to my PP account. So if that's where it will be refunded I will look for it there. I would rather just get the $25 back because either way I will be out $11-12 and if I send it back I will have nothing at all to show for it. At least if I go ahead and keep it I can try to get back a little money or something.
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