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Old 10-11-2012, 10:12 AM   #1
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Left my first neg feedback ever....

So frustrated. I bought a ring from a jewelry maker on etsy. I am copying pand pasting my feeback left for her. Do you think I am out of line and overreacting?

Received ring in a not to true size 7. Was more of a 6.75. Not a big deal. I sent the ring back for a refund. Didnt receive full refund. I didn't care about paying shipping for the ring to me, although since the ring was not a true to size 7 - I didn't feel like I should. But when I actually got my 'refund', it was technically not a refund. She sent me money for goods through paypal so then paypal took fees out. So I paid shipping for a ring that wasn't the right size, shipping back to her and then got paypal fees taken out of my refund. Not very happy. Plus the ring was thin and you could see the solder line on the back of the ring where the ring is sized. After I asked the seller to refund the money from my actual purchase, she would no longer respond to me and since she is in Israel and shipping takes so long, I am past my paypal dispute time.

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Old 10-11-2012, 11:13 AM   #2
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Re: Left my first neg feedback ever....

Wow, no I don't think you overreacted at all. The seller should have refunded your entire purchase amount ( minus shipping fees at most). Thats bad business right there. Sorry you had a bad experience with an etsy seller. Tends to leave a bad taste in your mouth. If you wanted to, you could go through paypal and file a dispute. They are usually pretty good about getting to the bottom of it all. If the seller fails to respond to paypals attempts to contact, you'll get the remainder of the money you paid reguardless if the seller wanted to refund you or not.
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Old 10-11-2012, 11:58 AM   #3
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Re: Left my first neg feedback ever....

You did the right thing! I don't think you're overreacting at all
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Old 10-11-2012, 12:06 PM   #4
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Re: Left my first neg feedback ever....

Well, I was able to open a dispute through paypal. I thought I was past my 45 days. We will see what comes of it. Really all she owes me is about $7.00 (the shipping to me and paypal fees taken out of my refund). I wasn't going to ***** about the shoddy workmanship, but the ring was junky. The edges weren't smoothed out, you could see grind marks (not polished) and the solder line had holes in it. It was junk. Ugh, so frustrated.

Thanks ladies. I am so peeved right now, all I can see is red. I just wanted to make sure I am not going overboard here.
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Old 10-11-2012, 04:19 PM   #5
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Re: Left my first neg feedback ever....

Glad you opened up a dispute. How weird that she didn't click the refund button. So easy.
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Old 10-15-2012, 08:40 AM   #6
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Re: Left my first neg feedback ever....

Just be warned that she can file a paypal dispute on the "refund" that she sent you
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Old 10-15-2012, 09:07 AM   #7
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Re: Left my first neg feedback ever....

Oh lord! I didnt think of that. Grrrr...
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Old 10-15-2012, 12:32 PM   #8
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Did u take a pic of the ring? That would be ur best defense.
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Old 10-15-2012, 01:33 PM   #9
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Re: Left my first neg feedback ever....

Nope. Sure didn't. I am just hoping it doesn't get ugly. I have all the pms through etsy though.
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Old 10-15-2012, 03:02 PM   #10
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Re: Left my first neg feedback ever....

you didnt overreact at all, but i would refund her refund, if that makes sense, so she has to properly refund you the full amount of the original transaction, i wouldnt want her to send you the 8 dollars back and then file since she sent it as goods
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