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Old 10-30-2012, 12:58 PM   #31
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Re: Why are retailers dropping Sloomb?

This whole thing has me very curious, and pushes me one step closer to selling off all my sbish fitteds and switching to flats.

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Old 10-30-2012, 01:55 PM   #32
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Re: Why are retailers dropping Sloomb?

Sloomb has definitely left a bad taste in my mouth. KDTM is better without them.
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Old 10-30-2012, 02:09 PM   #33
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Re: Why are retailers dropping Sloomb?

I'm taking this thread to heart.
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Old 10-30-2012, 02:20 PM   #34
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I'm not a retailer but I have ordered directly and will never buy another sbish/sloomb product again. It took waaay longer than quoted for me to get my things, communication was nonexistent, there were substitutions made without asking. I was patient and waited the quoted time plus a couple weeks before emailing about the status of my order. There were fb postings about what i ordered coming back into stock yet i hadnt received mine. The only way I got communication was by threatening to call my credit card company.

I'm typing on my iPhone, sorry.
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Old 10-30-2012, 02:34 PM   #35
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Quote:
Originally Posted by bigmamakelsey
Sloomb has definitely left a bad taste in my mouth. KDTM is better without them.
Agreed.

I have been hearing horror stories from smaller retailers for a couple of years. They are not a company I will do business with.
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Old 10-30-2012, 03:03 PM   #36
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Quote:
Originally Posted by meldo
I'm not a retailer but I have ordered directly and will never buy another sbish/sloomb product again. It took waaay longer than quoted for me to get my things, communication was nonexistent, there were substitutions made without asking. I was patient and waited the quoted time plus a couple weeks before emailing about the status of my order. There were fb postings about what i ordered coming back into stock yet i hadnt received mine. The only way I got communication was by threatening to call my credit card company.

I'm typing on my iPhone, sorry.
Yes & the "regulars" brag, get free stuff, etc & us who get pushed around by them get nothing. As if we're the bad guys.
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Old 10-30-2012, 04:46 PM   #37
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Re: Why are retailers dropping Sloomb?

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Yes & the "regulars" brag, get free stuff, etc & us who get pushed around by them get nothing. As if we're the bad guys.
Totally. Their fan base is so clique-y. SO many people sing their praises. "Erin is so awesome - she's doing this all on her own, so be patient!" Uh, I don't see anything positive about running a large business and being severely understaffed, not getting customers their orders, subsituting without premission, and always being late on pre-orders..
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Old 10-30-2012, 05:12 PM   #38
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Re: Why are retailers dropping Sloomb?

Think I may stick with our Bumbys, Canadian made, excellent customer service all around. Im selling off our sbish now.
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Old 10-30-2012, 05:13 PM   #39
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Re: Why are retailers dropping Sloomb?

Quote:
Originally Posted by Xanders View Post
Yes & the "regulars" brag, get free stuff, etc & us who get pushed around by them get nothing. As if we're the bad guys.
Ok, that is not cool.
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Old 10-30-2012, 05:39 PM   #40
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Originally Posted by bigmamakelsey

Totally. Their fan base is so clique-y. SO many people sing their praises. "Erin is so awesome - she's doing this all on her own, so be patient!" Uh, I don't see anything positive about running a large business and being severely understaffed, not getting customers their orders, subsituting without premission, and always being late on pre-orders..
I know, really.
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