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Old 11-25-2012, 09:21 PM   #1
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What kind of feedback? Quick refund of fake item.

I purchased a product that was claimed to be authentic, but it is not. I contacted the seller (the seller has sold many of these as authentic) and I was refunded immediately and told not to return the item.

On one hand, I feel other buyers need to be alerted because the seller is still selling the item as authentic, but on the other hand, the seller resolved the issue immediately. Neutral?

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Old 11-25-2012, 10:30 PM   #2
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Re: What kind of feedback? Quick refund of fake item.

I don't see that as neutral. The seller's behavior is dishonest and only because you were willing to confront them about the bogus item, was it resolved. Sounds negative to me.
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Old 11-25-2012, 10:48 PM   #3
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Re: What kind of feedback? Quick refund of fake item.

Are they still selling them?

If yes a negative.

If they pulled their listings, a neutral and contact the place they are selling at to let them know the item was a fake.
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Old 11-25-2012, 11:19 PM   #4
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Re: What kind of feedback? Quick refund of fake item.

Is it on Ebay? If so, definitely call Ebay.
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Old 11-25-2012, 11:50 PM   #5
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Contact eBay. And I would give a negative and state they sold a fake. If someone had a fake item and truly thought it was authentic, there would've been some sort of confusion, a response with skepticism, or apology, or even thanking you for a heads up on it not being real.

An auto refund and keep it sounds...fishy to me.

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Old 11-26-2012, 05:49 AM   #6
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Re: What kind of feedback? Quick refund of fake item.

id leave negative, if they are still selling this item as authentic when its not, as a buyer id want to know. refund or not they are being dishonest
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Old 11-26-2012, 10:20 AM   #7
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Re: What kind of feedback? Quick refund of fake item.

Quote:
Originally Posted by Rdesonia View Post
Are they still selling them?

If yes a negative.

If they pulled their listings, a neutral and contact the place they are selling at to let them know the item was a fake.
I completely agree with this!
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Old 11-26-2012, 11:27 AM   #8
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Quote:
Originally Posted by I_run_with_scissors
id leave negative, if they are still selling this item as authentic when its not, as a buyer id want to know. refund or not they are being dishonest
Me too
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Old 11-26-2012, 01:13 PM   #9
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Re: What kind of feedback? Quick refund of fake item.

Glad to hear this, I thought I was being too aggressive.

I think I will leave a negative based upon the responses here.

Quote:
Originally Posted by Hillargh View Post
Contact eBay. And I would give a negative and state they sold a fake. If someone had a fake item and truly thought it was authentic, there would've been some sort of confusion, a response with skepticism, or apology, or even thanking you for a heads up on it not being real.

An auto refund and keep it sounds...fishy to me.
I mentioned the seller's response to a friend because it was odd to me as well. The seller said "I'm positive it is authentic, but I will notify my supplier of the differences" and that threw me because if you're positive it is authentic, you won't just refund me. The "notify the supplier" sounds like a way to pacify me.
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