Reply Hey Mom! Learn more about the Gerber Life Insurance Grow-Up Plan!
 
Thread Tools Display Modes
Old 12-12-2012, 08:57 PM   #1
cdeweese
Registered Users
Formerly: New cloth lover
seller
seller
 
Join Date: Jan 2012
Location: Texas
Posts: 1,396
My Mood:
Ugh, Swaddlebees! Not again!

I'm on my second Dino print Simplex that has snaps falling off in the wash!!! It's ridiculous! Is anyone else having this problem? I received them as gifts and they gave me such a hard time with the last diaper that I just want to sell them all and get something else. I don't want to have to by snap pliers (and spend more $) but its looking like I'll have to Sorry, rant over. I really am interested to know if this is a common problem. The OS Simplex are half of my stash and Im really fed up

Advertisement

__________________
Cindy wife to B Mommy to C 3/10 S 3/11 K 4/13 due 10/15
cdeweese is offline   Reply With Quote
Old 12-12-2012, 09:41 PM   #2
pieceofjess's Avatar
pieceofjess
Registered Users
seller
seller
 
Join Date: Jan 2009
Location: San Antonio, TX
Posts: 2,424
My Mood:
Re: Ugh, Swaddlebees! Not again!

I'm sorry. I do snap replacements and I have done a lot of these, now. Seems to be a very common issue. How frustrating when they make up so much of your stash.
__________________
Jess, mom to 2 and owner of
upcycled woolies, diaper repair & more!

pieceofjess is offline   Reply With Quote
Old 12-13-2012, 08:02 AM   #3
Kabuki24's Avatar
Kabuki24
Registered Users
seller
seller
 
Join Date: Nov 2011
Location: Minnesota
Posts: 5,446
My Mood:
Re: Ugh, Swaddlebees! Not again!

Give them a call. Swaddlebees has excellent customer service.
__________________
DSMOMS for 5% off at My Sweet Pickles! Freebies and good deals always going on!
Find us on Facebook!
Kabuki24 is offline   Reply With Quote
Old 12-13-2012, 08:04 AM   #4
ambieone's Avatar
ambieone
Registered Users
seller
seller
 
Join Date: Oct 2008
Location: Maryland
Posts: 10,133
My Mood:
Re: Ugh, Swaddlebees! Not again!

I have fixed some snaps for a lady who was having the same problem! She sent two others in to get replaced and had to wait almost a month before they even sent any out. She said their customer service was horrible.
__________________
I've earned over $2000 in agc's and paypal w/ swagbucks and you can too!!!
Ebates get cash back for shopping online!!!
Get a $10gc when you make your first purchase of $25 or more through ebates.
ambieone is online now   Reply With Quote
Old 12-13-2012, 08:09 AM   #5
Kabuki24's Avatar
Kabuki24
Registered Users
seller
seller
 
Join Date: Nov 2011
Location: Minnesota
Posts: 5,446
My Mood:
Re: Ugh, Swaddlebees! Not again!

Quote:
Originally Posted by ambieone View Post
I have fixed some snaps for a lady who was having the same problem! She sent two others in to get replaced and had to wait almost a month before they even sent any out. She said their customer service was horrible.
That's too bad Usually I hear such great things about their customer service. They are great to work with on a wholesale level.
__________________
DSMOMS for 5% off at My Sweet Pickles! Freebies and good deals always going on!
Find us on Facebook!
Kabuki24 is offline   Reply With Quote
Old 12-13-2012, 08:12 AM   #6
ambieone's Avatar
ambieone
Registered Users
seller
seller
 
Join Date: Oct 2008
Location: Maryland
Posts: 10,133
My Mood:
Re: Ugh, Swaddlebees! Not again!

Quote:
Originally Posted by Kabuki24 View Post
That's too bad Usually I hear such great things about their customer service. They are great to work with on a wholesale level.
Yeah, I told her I was suprised she got such crappy service since they are such a big company. She sold off all her other swaddlebees because she was so put off by it.
__________________
I've earned over $2000 in agc's and paypal w/ swagbucks and you can too!!!
Ebates get cash back for shopping online!!!
Get a $10gc when you make your first purchase of $25 or more through ebates.
ambieone is online now   Reply With Quote
Old 12-13-2012, 08:41 AM   #7
cdeweese
Registered Users
Formerly: New cloth lover
seller
seller
 
Join Date: Jan 2012
Location: Texas
Posts: 1,396
My Mood:
Re: Ugh, Swaddlebees! Not again!

I had the same problem. And because they were gifts (and I didn't have an invoice) I had to send pictures, wait for a reply, wait for a label in the mail, etc. Took over 3 weeks to fix a snap.
__________________
Cindy wife to B Mommy to C 3/10 S 3/11 K 4/13 due 10/15
cdeweese is offline   Reply With Quote
Old 12-13-2012, 12:28 PM   #8
themamageek
Registered Users
sitesupporter
seller
 
Join Date: Apr 2008
Posts: 5,884
I hear of this a lot.
themamageek is offline   Reply With Quote
Old 12-13-2012, 08:19 PM   #9
revolekim's Avatar
revolekim
Registered Users
seller
seller
 
Join Date: May 2009
Location: Virginia
Posts: 2,807
Re: Ugh, Swaddlebees! Not again!

I have one Simplex and a snap came off the second time I washed it. I had the receipt, but it still took a good month to get it fixed.
__________________

Liz , wife to Mike and semi-crunchy mama to 3 going on 4 happy, healthy little ones: Gehrig the Jedi Knight (04/08), Logan a.k.a. "Pigpen" (06/10), princess pumpkin Katie Rose (10/12), and chipmunk Lexi (06/14)
::::::
revolekim is offline   Reply With Quote
Old 12-16-2012, 02:49 PM   #10
jen_alessi
Registered Users
seller
 
Join Date: Dec 2012
Posts: 54
Re: Ugh, Swaddlebees! Not again!

I just bought swaddlebees to test out. I'm glad I saw this!
jen_alessi is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Copyright 2005 - 2014 Escalate Media. All Rights Reserved.