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Old 02-23-2013, 01:39 PM   #1
Mom2brynlee
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I need to open a claim

With a seller on here. How do I do this? First of all the diapers are not in the condition they were described. Secondly, it took a month for them to come in.

How many days do I have to make this claim?

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Old 02-23-2013, 02:00 PM   #2
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Re: I need to open a claim

I think you have 45 days to make a claim with paypal.
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Old 02-23-2013, 02:01 PM   #3
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Re: I need to open a claim

Have you talked to the seller at all?
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Old 02-23-2013, 02:03 PM   #4
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Quote:
Originally Posted by Tris
Have you talked to the seller at all?
This. Did you start there?
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Old 02-23-2013, 02:08 PM   #5
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Also, is it opening a dispute or a claim?


I made a claim with PP but her inbox was full.
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Old 02-23-2013, 02:26 PM   #6
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Please contact a mod if you are unable to contact the seller. We can PM even if the mailbox is full
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Old 02-23-2013, 03:30 PM   #7
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I tried again and was able to message her, I guess she deleted some messages?

I opened a PP claim (but not dispute) as well. I was afraid I would miss my window of opportunity since I couldn't reach her.

I hope that is okay?
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Old 02-23-2013, 05:19 PM   #8
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Re: I need to open a claim

Usually the order:

Message the seller

then

Message a mod

then

File a claim


But there are always exceptions to the rule.
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Old 02-23-2013, 08:59 PM   #9
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Oops!

I was worried since I have about 10 days left to file a dispute.
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Old 02-23-2013, 11:08 PM   #10
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I'm annoyed.

First of all, she tells me that there is nothing wrong with these diapers and that she had mentioned that she bleached them in her fsot post, she didn't (I took screen shots). Secondly, she tells me that her elastics are in perfect condition. I happen to have a brand new with tags same size and make diaper sitting right next to me. I took a video of the difference and am debating on sending it to her.

She says she will note the bleach when he realists but her elastics are fine.

Ugh... It angers me that the next unfortunate mom is going to get these diapers that smell so strongly of chemicals that there is a high probability that it will burn her baby's bottom and be lied to about the darn elastics again!

Now how does the refund work. She refunds me then I send diapers back or vice versa?
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