Reply Hey Mom! Learn more about the Gerber Life Insurance Grow-Up Plan!
 
Thread Tools Display Modes
Old 06-16-2006, 12:53 PM   #1
alisonsage's Avatar
alisonsage
Registered Users
seller
 
Join Date: Apr 2006
Location: Austin, TX
Posts: 860
My Mood:
Unhappy Bum bumGenius. WWYD?

I have one lone bumGenius dipe that I use at night. It is one of the olderstyle ones, before they fixed the aplix tabs. Last night I put it on DD before we went to bed and she literally kept crawling out of it! The aplix on the left side wouldn't stay fastened. It's not that old, I've only had it about 3 months tops and use it every third day or so. That doesn't seem like a lot of life for a fairly pricey dipe. What should I do? Should I contact Cotton Babies?

Advertisement

__________________
Alison, mama to Gracie (9/4/05) and Rose (8/19/07)

SAGE WOOLIES-Custom crocheted shorties and capris GALLERY
alisonsage is offline   Reply With Quote
Old 06-16-2006, 01:01 PM   #2
DEmomof2's Avatar
DEmomof2
Registered Users
seller
 
Join Date: Apr 2006
Posts: 462
My Mood:
Re: Bum bumGenius. WWYD?

I would definitely contact them. I had about 7 of the older style ones (from when they first came out) that the laundry tabs started coming off. I sent them back and they were replaced. Their customer service is great!
__________________
Jen
CDing SAHM to my Prince (5/21/2003) and Princess (8/26/2005)
DEmomof2 is offline   Reply With Quote
Old 06-16-2006, 01:01 PM   #3
masonite's Avatar
masonite
Whip Crackin Wagon Driver!
seller
 
Join Date: Apr 2006
Posts: 2,646
My Mood:
Re: Bum bumGenius. WWYD?

I would definitely contact the company. Did you buy it new?

It doesn't hurt, IMO.

__________________
AL.
masonite is offline   Reply With Quote
Old 06-16-2006, 01:10 PM   #4
cr2005's Avatar
cr2005
Registered Users
seller
 
Join Date: Apr 2006
Location: Texas
Posts: 371
Re: Bum bumGenius. WWYD?

I'm having a different problem with one of mine. I ordered 3 of the colors when they first came out and on one of them the aplix tab is splitting apart. I think I will call cottonbabies.
__________________
Wife to Steven 5/30/98
Mommy to Jason 7/24/02 and Carter 9/15/05
cr2005 is offline   Reply With Quote
Old 06-16-2006, 02:28 PM   #5
heather_c's Avatar
heather_c
Registered Users
seller
seller
 
Join Date: Apr 2006
Location: Texas
Posts: 1,836
My Mood:
Re: Bum bumGenius. WWYD?

I have heard only good things about Cotton Babies accepting BG returns for defects. I would definitely call them.
__________________
Heather - Mommy to Matthew 9/05 and Eli 2/11/09
Fiber Artist and Designer at Western Sky Knits
Visit us at WSK for hand-dyed yarn and fiber
heather_c is offline   Reply With Quote
Old 06-16-2006, 04:47 PM   #6
alisonsage's Avatar
alisonsage
Registered Users
seller
 
Join Date: Apr 2006
Location: Austin, TX
Posts: 860
My Mood:
Re: Bum bumGenius. WWYD?

Do you think they will fix the problem even if I bought the dipe used? That is why I never sent it back to be updated. The mama who sold it to me only used it on her DC once- her DC was allergic to suedecloth! Do you think that this will makew a difference? I would think they would still back their product, but I don't know?!?
__________________
Alison, mama to Gracie (9/4/05) and Rose (8/19/07)

SAGE WOOLIES-Custom crocheted shorties and capris GALLERY
alisonsage is offline   Reply With Quote
Old 06-16-2006, 06:44 PM   #7
cldaniele
Registered Users
 
Join Date: Jun 2006
Location: Central IL.
Posts: 45
Re: Bum bumGenius. WWYD?

Hmm...doesn't hurt to try. Send Jenn (cottonbabies) an email. She's always very prompt with responses, and really nice too! I think I always get a response within 24 hours.

I've got an old bg too, but haven't had any problems with mine. She sent me mine as a trial run before I saw them listed on her site.
cldaniele is offline   Reply With Quote
Old 06-16-2006, 06:46 PM   #8
FitMommyOf2's Avatar
FitMommyOf2
I wish I could turn the tide!
seller
 
Join Date: Apr 2006
Location: Navy base in Sicily (FPO addy!)
Posts: 7,800
My Mood:
Re: Bum bumGenius. WWYD?

It's def. worth a try! GL!
__________________
~*Val*~ Veg*n SAHM to 2 kids (Feb'02 & July '05) married to my soulmate
If I don't respond, it's because we're 6 hrs ahead of EST and I might be sleeping already
FitMommyOf2 is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Copyright 2005 - 2014 Escalate Media. All Rights Reserved.