Reply Hey Mom! Learn more about the Gerber Life Insurance Grow-Up Plan!
 
Thread Tools Display Modes
Old 05-03-2013, 06:53 PM   #1
AnimalHouse's Avatar
AnimalHouse
Registered Users
Formerly: mama***ms
seller
seller
 
Join Date: Mar 2010
Location: Georgia
Posts: 6,426
My Mood:
Sent packages to wrong buyers - WWYD?

I sent two packages out one day this week, a diaper cover to buyer #1 and a nursing tank to buyer #2. But I somehow mislabeled the packages, and swapped their items. I've never had this happen before, and I feel awful . What's the best way to resolve this, without further inconveniencing the buyers?

Advertisement

__________________
Trying-to-stay-sane mama to four boys (5/07, 10/09, 7/11, and 11/12)
AnimalHouse is offline   Reply With Quote
Old 05-03-2013, 06:56 PM   #2
Resellmybelle's Avatar
Resellmybelle
Registered Users
seller
seller
 
Join Date: Sep 2011
Location: Grand Prairie, TX 75052 If I owe you feedback, please PM me a reminder!
Posts: 2,921
My Mood:
Re: Sent packages to wrong buyers - WWYD?

As I buyer I would completely understand if you made an error and I would be willing to receive the item and pass it on to the next person as long as you paypal me the $ to do so. Surely they will not mind doing that for you. Sorry you swapped them, it's one of my worst fears when mailing a bunch of stuff.
__________________
michelle mama to ariana (15) & brand new baby girl robin born 7/29/14
Resellmybelle is offline   Reply With Quote
Old 05-03-2013, 07:12 PM   #3
Fishie Kisses's Avatar
Fishie Kisses
Registered Users
sitesupporter
seller
seller
 
Join Date: Dec 2006
Location: SJV, CA
Posts: 17,654
My Mood:
Re: Sent packages to wrong buyers - WWYD?

You can ask them if they are willing to send to each other (on your dime, of course). That's the least expensive way. There is always the chance (though very slim) that one or both will not be willing to give their address to the other, in which case you will need to pay to have it shipped back to you and then to the correct buyer.

The second option is extremely rare though. I did this once with a co-op and just Paypal'd each of them the money to send to each other
__________________
Tashauna~~proud wife to my trained boo-boo fixer and mama to 4 boys on earth (Jordan-01/15/08, Logan-12/16/09, Connor-05/17/11)...and finally our rainbow Jackson (11/24/13)! and two in heaven ^i^ (10wks-11/12 and 4 weeks 2/13)
Try SWAGBUCKS and get paid!! I've earned over $1000 just since Jan 1, 2013!!!
Fishie Kisses is offline   Reply With Quote
Old 05-03-2013, 08:12 PM   #4
AnimalHouse's Avatar
AnimalHouse
Registered Users
Formerly: mama***ms
seller
seller
 
Join Date: Mar 2010
Location: Georgia
Posts: 6,426
My Mood:
Re: Sent packages to wrong buyers - WWYD?

Thanks mamas! I still can't believe I messed up something as silly as labeling the packages. DH asked if I had pregnancy brain...
__________________
Trying-to-stay-sane mama to four boys (5/07, 10/09, 7/11, and 11/12)
AnimalHouse is offline   Reply With Quote
Old 05-04-2013, 10:54 AM   #5
vansen19's Avatar
vansen19
Registered Users
seller
seller
 
Join Date: Mar 2012
Location: MN
Posts: 1,612
My Mood:
Re: Sent packages to wrong buyers - WWYD?

been there, never wanna do it again!

mama A kept wrong pkg and paid for it. mama B sent wrong pkg to to mama A on my dime, and i sent mama B hew dipes. took about 3 weeks for every one to get what they originally wanted. just keep in communication with mama, send paypal to cover extra shipping. best to you!
__________________
vansen19 is offline   Reply With Quote
Old 05-04-2013, 11:42 AM   #6
l_Kimmie_l
Banned
 
Join Date: Aug 2007
Location: Maine
Posts: 12,584
My Mood:
Re: Sent packages to wrong buyers - WWYD?

Been there! You are not alone. I sent the money to each Momma to remail.
l_Kimmie_l is offline   Reply With Quote
Old 05-04-2013, 02:24 PM   #7
Celeste's Avatar
Celeste
Registered Users
seller
 
Join Date: Dec 2007
Location: Florida
Posts: 4,731
My Mood:
Re: Sent packages to wrong buyers - WWYD?

I was on the receiving end of something like this once, except I received a pair of men's loafers...anyway, the seller refunded my shipping, and I sent them to the originally intended recipient.
__________________
: Blessed wife to Jon, homeschooling Mama to Ava Catherine (1-6-07), Faith Olivia (3-17-09) , and Eli David (11-30-10), my sweet little guy!
Celeste is offline   Reply With Quote
Old 05-04-2013, 04:04 PM   #8
mommy2kaitlyn's Avatar
mommy2kaitlyn
Registered Users
seller
seller
 
Join Date: Oct 2006
Location: Western South Dakota
Posts: 16,111
My Mood:
Re: Sent packages to wrong buyers - WWYD?

Quote:
Originally Posted by Resellmybelle View Post
As I buyer I would completely understand if you made an error and I would be willing to receive the item and pass it on to the next person as long as you paypal me the $ to do so. Surely they will not mind doing that for you. Sorry you swapped them, it's one of my worst fears when mailing a bunch of stuff.
I agree with this. This is/was also one of my fears when shipping a lot.
__________________
Proud Single Mommy of: 1 & 9 angels in heaven. Swags
I will not change my belief's, actions, parenting style, etc just because it offends you! I won't be offended by your belief's, actions, parenting style, etc either. ISO Goodnites Coupons
mommy2kaitlyn is offline   Reply With Quote
Old 05-04-2013, 04:52 PM   #9
Tami's Avatar
Tami
Registered Users
seller
 
Join Date: Apr 2006
Posts: 1,702
Re: Sent packages to wrong buyers - WWYD?

I've done this before and it is embarrassing! I sent them prepaid labels so all they had to do with print out the label and stick it in their mailbox. I'm sure you could do that with Paypal shipping. When you print, select your document printer instead of the actual printer you normally use. This will let you download the label to your PC and then you can email it right to both buyers.
__________________
Tami, WAHM to Mallory (3/04), Sam (2/07), wife to Brian
Become a Facebook fan of Dunk-n-Fluff!
Shop DnF!
Tami is offline   Reply With Quote
Old 05-05-2013, 02:05 AM   #10
ExpatMama1990's Avatar
ExpatMama1990
Registered Users
seller
seller
 
Join Date: Apr 2010
Posts: 2,913
My Mood:
Re: Sent packages to wrong buyers - WWYD?

I've done this before; well rather my DH has, when he was mailing stuff for me. It's a PITA, but I just informed the buyers as soon as I realized and asked if they could send each other the correct packages. Then sent them money or a prepaid mailing label to cover it (can't remember which).
__________________
C, British Expat, Wife to A, Mama to DD & DD2
ExpatMama1990 is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Copyright 2005 - 2014 Escalate Media. All Rights Reserved.