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Old 07-24-2013, 05:20 PM   #11
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Originally Posted by ChihuahuaMama13
I would definitely send her pictures and ask her if she's sure she can provide a better quality product the second time, or if it would be easier for her to just refund you instead of sending out another sub-par batch of letters.
Yeah that. Bc if she spends time and money on materials and then it's still bad.,, it's a waste of time

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Old 07-24-2013, 06:37 PM   #12
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Re: Etsy Issue

I would just want a refund and find someone else. I wouldn't feel confident that she wouldn't completely botch the second set either.
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Old 07-26-2013, 06:33 PM   #13
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Re: Etsy Issue

i agree with you, i personally would just ask for a refund and have someone else make them, i would worry that the other letters would be just as bad
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Old 07-26-2013, 07:54 PM   #14
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Re: Etsy Issue

I think it's your choice as to whether or not to give her the benefit of the doubt and have her remake them or just ask for a refund. I'm sure paypal would grant you one. If you do decide to have her remake them, you should just tell her that you would like clear pictures beforehand to approve, like she promised in the first place. But it might be better to just contact her for a refund, then file with paypal if she doesn't want to give you one. It's just a shame, because those look like they could have been really beautiful if she had taken any care while making them!
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Old 07-26-2013, 08:01 PM   #15
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Re: Etsy Issue

Yeah, those aren't worth $60. I had a mom who was letting her teen daughter do some of her work... it wasn't good at all. I never complained bc she was a friend of mine as well, but I quit ordering from her. I wonder if that's what might have happened here? She let someone "help" and it didn't turn out good. I mean, that's no excuse, just maybe why her work looked good but then you got crappy things. I'd want a refund, but if she offered to re-do them I'd say okay and ask for clear pics of every letter pre-sending them.
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Old 07-26-2013, 10:20 PM   #16
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Re: Etsy Issue

Even if she sends you pictures to approve it doesn't guarantee that the quality of work on the second batch will be any better. Ask for a refund and save both of you anymore headaches.
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Old 07-27-2013, 05:59 AM   #17
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Re: Etsy Issue

Any update?
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