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Old 09-05-2007, 11:03 AM   #1
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Mama won't respond to PMs. Now I am worried. UPDATED

I purchased some items from FSOT 13 days ago and still haven't received them. Normally I wouldn't be worried but since most of my purchases arrive within a week, I decided to check with the seller on the date she mailed the items and where she is located. I have sent several PMs with no response yet she logs in daily and has even made several posts. I realize that you can read PMs through email without opening the PM itself so this is frustrating. If she is in Canada then I totally understand wait will be several weeks, but why won't she respond to PMs.

Am I the only one who makes sure all PMs are returned? UGH!

I hate to think that I have been scammed and really don't think so, I just was checking on the shipment since I didn't receive a DC number (but I don't always give them out either, but I do try to tell mamas either that I will send them right away or that I just sent the items). The mama has 100% positive fb at the moment but rarely gives out feedback so I don't know if that has anything to do with not responding to PMs. I just still am bothered by this.

Am I being irrational in thinking I should get a response even if it is "mailed it 9/3/07?"

Updated: I PMed the mama a few more times and finally said if I didn't receive a response in 24 hours, I was going to have a moderator get involved. So, the mama finally wrote me back last night and said that she hadn't mailed it yet and did give a reason. She offered a refund or to mail it. I said it could either be mailed today (Friday) or I was to have a refund by Saturday. I truly don't think I was scammed just frustrated by the lack of communication. Now, just to wait for the package or a refund....

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Last edited by mommy2alex2004; 09-07-2007 at 07:40 AM. Reason: updated
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Old 09-05-2007, 11:05 AM   #2
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Re: Mama won't respond to PMs. Now I am worried.

I think it is so rude not to respond to a PM, especially one like that. You're not overreacting.
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Old 09-05-2007, 11:07 AM   #3
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Re: Mama won't respond to PMs. Now I am worried.

she needs to reply to your pm's. i know for me, if i dont get good communication i will not deal with the person again
its so easy to hit reply and let your buy know whats going on, if somethign came up, anything, but communication is a must. i hope your stuff arrives
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Old 09-05-2007, 11:36 AM   #4
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Re: Mama won't respond to PMs. Now I am worried.

I agree with the other ladies.
She should respond and let you know what is going on.
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Old 09-05-2007, 12:15 PM   #5
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Re: Mama won't respond to PMs. Now I am worried.

I always try to respond to pms, because I don't like the no communication thing myself...
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Old 09-05-2007, 12:48 PM   #6
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Re: Mama won't respond to PMs. Now I am worried.

I wonder if I should PM her this link to see if that would get her moving. Another mama PMed me and she is dealing with the same thing and she asked if it was the same mama. It is!

Honestly, I think she is just shipping slowly, but come on! If she is in Canada, I will totally understand or if something came up.

No good deal is ever worth the stress of wondering if you have been scammed!
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Old 09-05-2007, 01:29 PM   #7
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Re: Mama won't respond to PMs. Now I am worried.

There is no excuse for not responding to PMs, but could it be that the labor day weekend slowed down mailing?

And maybe she was traveling for the long weekend?

Although if she is posting, that kind of blows that theory.

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Old 09-05-2007, 05:30 PM   #8
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Re: Mama won't respond to PMs. Now I am worried.

I agree that communication makes the big difference. It doesn't take but a minute to respond back and say "I mailed it/expect to mail it, etc..
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Old 09-05-2007, 05:57 PM   #9
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Re: Mama won't respond to PMs. Now I am worried.

Well no communication but knowing she has been on, I would file, maybe that will get her butt moving...JMO I know it hasnt been that long but it doesnt hurt to say hey your item went out on this day or something... and with more than just you going through it I would be UPSET and file....
Hope you get your stuff and it works out
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Old 09-05-2007, 05:58 PM   #10
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Re: Mama won't respond to PMs. Now I am worried.

Quote:
Originally Posted by LuAnn View Post
Well no communication but knowing she has been on, I would file, maybe that will get her butt moving...JMO I know it hasnt been that long but it doesnt hurt to say hey your item went out on this day or something... and with more than just you going through it I would be UPSET and file....
Hope you get your stuff and it works out
my thought exactly. if she's on but not responding, file.
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