Reply Hey Mom! Learn more about the Gerber Life Insurance Grow-Up Plan!
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Old 09-06-2007, 12:43 PM   #1
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Thumbs down Getting my money back from an online company?

I bought 2 pairs of knitting needles from Yarn and Fiber Co (2 separate orders). On one of them, I got an email saying it was backordered, so I called and cancelled the order. I also replied to the email to confirm cancellation. I have received NO communication from this company, and they haven't refunded my PP payment either. I emailed them again today to request a refund, and no response yet.

What can I do? How much longer should I wait? I ordered them on Aug 28 and cancelled the order on Aug 29, which was 8 days ago. I would have expected my refund by now.


Single mom to 3 amazing kiddos - ages 16, 10 and 8
ISO MM Poppies (does this colourway even exist anymore?)
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Old 09-06-2007, 12:56 PM   #2
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Re: Getting my money back from an online company?

Is there a phone number anywhere on the site? I would give it no more than 2 more days...(the holiday may have slowed the progress) if you still hear nothing file with PP.
Whimsical Wonders, Tutus by Kimberly
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