Reply Hey Mom! Learn more about the Gerber Life Insurance Grow-Up Plan!
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Old 07-20-2006, 06:17 PM   #1
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MOE - came through again!

I just thought I'd report that MOE replaced my last defective FB's in less than a week. I was blown away today to pull out 2 replacement Petite FB's in mint condition from my mail box. I had bought them a few weeks ago and had a few quality issues...... Anyway, for those that have had problems or are worried you might. There is a new team in place and they really are standing by their product. The form is automated to return damaged merchandise and the process really works quickly.

These diapers are so much more consistent then the ones I returned. Snaps working, seams straight and very consistent sizing! Doing the happy dance..... I was so worried that I wasted so much money......


Sarah SAHM to William 4/05 and Emily 6/99 and blessed wife of Hank for 12 years!
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Old 07-20-2006, 06:19 PM   #2
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Re: MOE - came through again!

That is definitely good to hear! Especially since FB's are the bulk of my stash! Awesome customer service can win me over every time, I tell ya!

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