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Old 12-21-2007, 05:28 PM   #1
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WTH? Has anyone ordered anything from LIL BUNZ before?

I ordered some wool wash and lanolin and I was so excited because I was supposed to be receiving my package today. Well I open it and there is 2 XL Fuzzi Bunz!!!! What the heck happened? I email the Mama but haven't hear anything back yet.

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Old 12-21-2007, 05:32 PM   #2
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Re: WTH? Has anyone ordered anything from LIL BUNZ before?

oops. I'm sure it was just a label mix up.
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Old 12-21-2007, 05:39 PM   #3
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Re: WTH? Has anyone ordered anything from LIL BUNZ before?

This totally sucks! I needed my items badly. Now it's going to take even longer. This is a sad, sad day!
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Old 12-21-2007, 05:40 PM   #4
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Re: WTH? Has anyone ordered anything from LIL BUNZ before?

I am sure she mixed up the labels.
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Old 12-21-2007, 05:40 PM   #5
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Re: WTH? Has anyone ordered anything from LIL BUNZ before?

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Old 12-21-2007, 05:40 PM   #6
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Re: WTH? Has anyone ordered anything from LIL BUNZ before?

I have yet to hear from her. She enclosed a business card in the package with a phone number on it. Would it be rude to call?
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Old 12-21-2007, 05:42 PM   #7
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Re: WTH? Has anyone ordered anything from LIL BUNZ before?

Depends on where she is... I wouldn't call after 5pm in her time zone. She might be doing Christmas stuff, bummer that it's a Friday and all, too! I probably would hold off until Monday. She might email back by then
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Old 12-21-2007, 05:50 PM   #8
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Re: WTH? Has anyone ordered anything from LIL BUNZ before?

Thanks Mama. This has never happened to me before so I don't know what to do. Am I going to have to pay shipping to ship these back to her and then to ship my items again?
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Old 12-21-2007, 05:54 PM   #9
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Re: WTH? Has anyone ordered anything from LIL BUNZ before?

Umm, I did once.....

I ordered 6 diapers (BG's) and asked for 3 Blue, 3 Green. When the package came, it didn't have the correct colors.

So, I emailed her and explained. She apologized and sent me out the colors I asked for but didn't get and refunded me for one of them and told me to keep it.

Sooo, the 2nd package came STILL with the wrong colors. I emailed again. She apologized again, sent me a new package and an envelope to return the dipes she had sent by mistake the 2nd time. That came, with the right colored diapers, but the return envelope didn't have the address filled in all the way, and there wasn't any postage on it.

I emailed her 3 times, and the dipes sat on my desk for a month before I gave up and gave them to a mama in need. I was seriously annoyed.
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Old 12-21-2007, 05:55 PM   #10
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Re: WTH? Has anyone ordered anything from LIL BUNZ before?

Quote:
Originally Posted by Genesis&AbramsMom View Post
Thanks Mama. This has never happened to me before so I don't know what to do. Am I going to have to pay shipping to ship these back to her and then to ship my items again?
No, you shouldn't have to. Hopefully she will send out your correct items WITH a return enevelope (with an address and postage ). The shipping should all be on her--her mistake!
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