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Old 09-22-2006, 07:43 PM   #1
Ooey
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GRRRRRRRRRRR!!!!!

I am really upset right now, mostly about stuff that's going on in my private life but I guess that just adds to my frustration with this situation...

I placed a custom order for a wool item with a WAHM from Hyena Cart at the end of Aug. She told me her custom wait list was about a month, but she was making some others like this and could do it that week. Sept. 3rd she emailed me and said she was done, would ship it out on the 5th and would email me a picture the next day. Well I never got any pictures and I figured she was just busy and forgot or something, but I never got the item in the mail either. 3 days ago I sent her an email asking about it and got no response. I sent another email today and haven't heard back from her yet. When I purchased stuff from her HC I got it within a couple of days, so I don't see why this is taking so long. I have been waiting and waiting for this really cute thing and my baby is growing and growing, What if it doesn't even fit her by the time it gets here?

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Old 09-22-2006, 08:28 PM   #2
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Re: GRRRRRRRRRRR!!!!!

If she doesnt ship around her turn around time and your baby outgrows it, I believe that she *should* give you a refund and let you send it back or remake the item. That's my my Its not your fault. That would totally frustrate me, too, but I've actually had it happen before. Fortunately, the WAHM was willing to work with me and her work was MUCH faster the 2nd time around for the replacement and she sold the one that didnt fit as instock since I never even washed it.
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Old 09-25-2006, 04:36 PM   #3
Ooey
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Re: GRRRRRRRRRRR!!!!!

still no reply, ugh what do I do? Contact HC?
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Old 09-25-2006, 07:43 PM   #4
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Re: GRRRRRRRRRRR!!!!!

Post over on HC Forums.
Subject line: Hey (so and so of biz name)

Please PM me re: my custom slot.
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Old 09-30-2006, 06:26 PM   #5
Ooey
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Re: GRRRRRRRRRRR!!!!!

good Idea I wonder if she goes to the forum? I am getting really mad over this and I'm about ready to file with pp just to get her attention.
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