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Old 11-29-2009, 11:04 AM   #11
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Re: Joann Fabrics website down for "improvements"???

Yeah it's been down every day since Friday. I've been dreading the crowds at the actual store so I haven't even touched JA's at all during this year's sales. It's a shame.

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Old 11-29-2009, 11:14 AM   #12
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Re: Joann Fabrics website down for "improvements"???

Still down
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Old 11-29-2009, 11:26 AM   #13
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Re: Joann Fabrics website down for "improvements"???

i have had horrible service from website and local store lately. seriously the girl who answered phone did not know what a sewing machine was.
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Old 11-29-2009, 12:06 PM   #14
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Re: Joann Fabrics website down for "improvements"???

Okay, so I just got on there for about two seconds, before I got booted right back off. Their flannel is listed at $1.99, but I thought they were going to honor Friday's $1.49 price until Monday? It's only $.50, but that's a little annoying
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Old 11-29-2009, 01:28 PM   #15
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Re: Joann Fabrics website down for "improvements"???

The flannel was 1.99 for the site. The 1.50 was a door buster Friday in store only sale.
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Old 11-29-2009, 01:36 PM   #16
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Re: Joann Fabrics website down for "improvements"???

I got on at 3 AM but the site wouldn't let me add anything to my cart

and now it is down again. I wanted to get more flannel.

And with all this going on, they should do 1.49 for online just for all the hassle everyone is going through
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Old 11-29-2009, 02:57 PM   #17
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Re: Joann Fabrics website down for "improvements"???

What a nightmare for them. I bet that is a retailers worst nightmare, the site going down on a big shopping weekend.
DH works for Kmart, and one year they had a fire on Black Friday, now that was a mess.
His is a busy busy store too.
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Old 11-30-2009, 01:09 AM   #18
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Re: Joann Fabrics website down for "improvements"???

Apparently, this happened last year as well. DH (software engineer) said that they must not have the server capacity needed to host such a well visited site. Frankly, they should just honor the sales once the site is back up for good for 3 days or however long it was down.

Fwiw, I've heard you can call in your order.
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Old 11-30-2009, 01:43 AM   #19
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Re: Joann Fabrics website down for "improvements"???

I tried to call in my order, call center wasn't open
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Old 11-30-2009, 08:06 AM   #20
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Re: Joann Fabrics website down for "improvements"???

There's no flannel on the website right now, crap.
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